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How to Register an Extension from Issabel to NEXUSAGE to Use the Extension Cloudly via FRC

To establish cloud-based communication between Issabel and NEXUSAGE, the extension must be properly registered on NEXUSAGE. Once registered, the extension can be accessed and used remotely through FRC.

3 min read Updated
On this page
  1. Topology
  2. IN Issabel
  3. In nexusage

Topology#

Screenshot: Topology

IN Issabel#

–Navigate to PBX → PBX Configuration → Basic → Extensions → Edit Extension

(Select the extension you want to add in NEXUSAGE).

– Copy the extension number and SIP password

These details are required to configure the extension in NEXUSAGE

Screenshot: IN Issabel

In nexusage#

  • Navigate to NEXUSAGE→Connections →Add Connections

  • Connection Name : Issabel

Used to identify the PBX connection. This value can be changed later.

– IP Address : 192.168.1.10

Specifies the IP address of Issabel or the IP-PBX.

– Transport : UDP

Defines the transport protocol used by the extension (UDP/TCP/TLS). By default, UDP is used.

– Port : 5060

Specifies the SIP protocol port (e.g., 5060 or 5080). By default, 5060 is used.

Ensure that if the Transport is changed, the Port may also need to be updated.

– Save

Screenshot: In nexusage
  • Navigate to NEXUSAGE→Extensions →Add Extension

  • Name : DEXTER

Specifies the extension name. This value can be changed at any time.

– Extension Number : 101

Defines the extension number created in Issabel.

– Connection : FREPBX

This is the connection created earlier in NEXUSAGE using the Issabel IP address.
(To change the connection, the extension must be deleted and recreated in NEXUSAGE)

– Password : DEX@2107

Defines the SIP password configured for the extension.

– Concurrent Registration : 1

Specifies the number of devices allowed to register this extension. This value can be changed at any time.

– Save

Screenshot: In nexusage

– Navigate to NEXUSAGE→FRC

– Copy Domain : yourmacaddres.x.fiberme.cloud

Used to configure the extension for cloud access.

– Note: Transport is TLS

Specifies the transport protocol used for FRC communication.

– Note: Port is 5162

Specifies the port used for FRC communication.

Screenshot: In nexusage

NOW: Ensure that the extension is registered in Issabel.

If the extension does not show as Connected, there may be an issue.
Review the configuration steps and verify network connectivity with Issabel

Screenshot: In nexusage

Finally, use this extension in your IP-Phone, Soft Phone in mobile (FIBERME SWING LITE) , Soft Phone in PC (FIBERME SWING)

You will need

  • Number of extension: 101

  • Sip password: Dex@2107

  • Domain : yourmacaddres.x.fiberme.cloud

  • Transport: TLS

  • Port: 5162

Still stuck?

FIBERME support can look at your setup with you. Certified Partners can also ask in the FIBERME Community, and anyone can learn the systems step by step in the free courses of FIBERME Academy.

Open a support ticket FIBERME Community FIBERME Academy