Search
Close this search box.

Unified Communications Solutions

Unified Communications and Collaboration (UC&C) is not a single tool or product, but a collection of solutions, which organizations implement to ensure that nearly all their technology works together, smoothly and securely, for near real-time collaboration. UC&C integrates diverse communication tools, such as Voice, IP Telephony Calling, Instant Messaging, Desktop Sharing, Presence, and Web Conferencing, Audio Conferencing, and Video Conferencing, to interact together in a virtually seamless way.

 

Voice Over IP

VoIP simply stands for “Voice over Internet Protocol.” You might have seen it referred to as “Internet Telephony” or “IP Telephony” instead, as the defining feature of this calling method, is that it directs data over the internet.

VoIP is a way of making calls incredibly cost-effectively, and though it’s still a relatively new technology in the comms world, it’s achieved world-wide acceptance very rapidly. In fact, many businesses have replaced their “POTs” (Plain Old Telephones) with VoIP.

Cost savings

Companies can save you on calls by making connections over the internet. Because VoIP and video works by sending and receiving digital packets of data over the web, you can enjoy cheaper calls to anywhere in the world. Additionally, there are none of the up-front costs associated with a fixed-line service

Better flexibility

Unlike standard PSTN or ISDN lines, VoIP offers significantly greater flexibility to businesses. You can increase or decrease the number of channels or users using your services virtually instantly. What’s more, you only pay for the services you use

Mobility

Because you don’t need to be tied to a specific landline to use VoIP, this opens the door for remote working and global employees. VoIP also provides a fitting solution for the huge percentage of deskless (on the field) employees in the community

Faster deployment

VoIP is easy-to-use, quick to install and cheap. This means that companies of any shape or size can begin to reap the benefits without any up-front investment on line installations or hardware. Many VoIP phones are plug-and-play systems that cause minimal disruption to daily operations

Integration

Very easy to integrate between FiberME products and any exciting Software or hardware. FiberME provides API and AMI tools to make your integration fast and easy. SIP is a standard protocol to allo you integrate with any VoIP system in same protocol

Rich feature sets

Finally, VoIP works in collaboration with the various applications available on your computer or IP phone. This means that you can access more than just voice connections. VoIP telephony often comes with access to video calling, voicemail, click-to-call services on websites, recording services, messaging and presence information – among other things

Video

In the era of UC, the days of assuming that communication belongs solely in the realm of voice is over.

Thanks to digital transformation, the rise of HD video and audio, and an ever-increasing selection of conferencing environments, from virtual meeting rooms to huddle rooms, video is more crucial than ever. However, while it’s fair to say that video gets more attention these days, it’s also worth noting that it’s been a part of the communication conversation for quite some time. In fact, back in 2012, 93% of internal comms professionals already thought video would be critical to communication

Reduces the need for travel

When you can create face-to-face communication using video conferencing and virtual meeting rooms, there’s no need for costly travel. People can attend meetings without ever leaving their office

Increased productivity

Video is naturally immersive, in a world of globally-dispersed teams, video ensures that everyone can be active in the same discussion. What’s more, combine video with conference room systems like digital whiteboards and screen sharing, and you have the perfect set-up for collaboration

Supports humanised remote working

Not only does video calling and conferencing make telecommuting and remote working more effective, but it also ensures that no-one in your dispersed workforce feels out of the loop. Video allows for deeper connections regardless of where call attendees might be, by providing access to non-verbal cues and body language

Messaging

Instant messaging is a common component of the UC experience.

 

We’re living in an agile world where people need access to information as quickly as possible. Instant messaging facilitates this by allowing people to communicate with each other in real-time, through IM software on the internet.

Way back when IM first began, in the 90s, it was primarily a solution for people who wanted to chat with friends and family over the internet. Today, instant messaging has emerged as a powerful tool for businesses too, and the messaging revolution is growing.

Communication is the heart and soul of any company.

The more we discover new modes of communication that make connecting and collaborating with colleagues easier, the faster a business can grow. For instance, messaging applications today don’t just give you another way to send content to a co-worker. A messaging app provides:

 

  • Real-time communication
  • Integration with web and mobile apps
  • File-sharing solutions
  • Presence features (so you can see who’s online)
  • Data recording for information governance

Call Centers

FiberME Call Manger provide all call center features for free for lifetime to build your call center with enterprise features in minuets .

Cloud

We do provide remote connect and cloud service to control your business from anywhere and link all your business without extra connections.