Solutions that connect your whole business
Front desk, call center, home office, branch and business software: FIBERME IP-PBXs, IP phones, gateways, headsets, the FRC cloud service and the free SWING Lite softphone work together as one phone system, with no license fees.
Business offices
A FIBERME IP-PBX gives every desk a professional extension and every caller a clear way to reach the right person, from 60 users on one system up to 1,500.
- IVR menus with your own voice prompts
- Ring groups, call pickup, paging and intercom
- Office hours and time conditions
- Voicemail, call forwarding and follow-me
- Call recording and call reports
- Auto provisioning for IP phones
Call centers
Run a sales desk or a support team with call queues, live views and reports that come with the system, with no license per agent.
- Call queues with automatic call distribution by skill, availability or workload
- Queue announcements and custom music on hold
- Queue live view and call statistics
- Live call monitoring
- Up to 288 hours of recording inside the FCM7100, plus USB, SD card or NAS
- Remote agents through FRC
Home office and mobile staff
Staff take their office extension home or on the road with the free SWING Lite softphone and the FRC cloud service. Callers reach them on the same extension, wherever they are.
- SWING Lite for Android, iOS, Windows, Mac and WebRTC (in the web browser)
- Register an extension from anywhere with an internet connection
- No VPN, static IP or dynamic DNS
- Hold, transfer, call waiting and 3-way conference calls
- Calls ring even when the app is closed, with push notifications
- IP phones at home work through FRC too
Link branches
Join offices in different cities and countries into one phone system. FRC connects your IP-PBX with the PBXs at your other sites, even if they are not FIBERME systems.
- Link your IP-PBX with any remote SIP PBX, even from another brand
- Branches with another brand's SIP PBX join through the free NEXUSAGE software
- No VPN or complex networking between sites
- Works across multiple sites and countries
- Remote gateways for local lines at each site (FXO, FXS, E1, GSM)
- Manage each site's IP-PBX remotely through its web interface
FRC Cloud Service integration
FIBERME Remote Connect (FRC) is the cloud service that ties the system together: remote extensions, branches, remote gateways and remote management, with no VPN, static IP or dynamic DNS.
- Remote extensions for IP phones and SWING Lite
- Links to remote SIP PBXs and gateways, including other brands
- Remote access to the IP-PBX web interface for management and monitoring
- Any SIP PBX connects to FRC through the free NEXUSAGE software
- Odoo ERP integration on the FCM7100 series
- A Free plan, plus paid plans billed yearly, every 6 or 3 months, or monthly
- Supported on the FCM5600 and FCM7100 series
NEXUSAGE: FRC for any SIP PBX
NEXUSAGE is free software from FIBERME that connects any SIP PBX to the FRC cloud service. Install it on a server or a virtual machine at your main site: extensions register from anywhere in the world, and your branches link into one system.
- Free for all extensions and branch links, with 1 remote concurrent call free for life
- Works with your existing SIP PBX, whatever the brand
- Remote IP phones and softphones register from anywhere, with no VPN, static IP or dynamic DNS
- Links branches, remote SIP PBXs and FXO, FXS, E1 and GSM gateways
- Odoo ERP integration for any SIP PBX, with no coding
- Remote management of NEXUSAGE and up to three local devices
- Up to 64 remote concurrent calls with a paid FRC plan
Odoo and CRM integration
With the FCM7100 series and FRC, your team calls, answers and looks up customers without leaving Odoo ERP.
- Make, answer and transfer calls from the built-in Odoo dialer
- Click to call any phone number
- Caller details pop up for incoming calls
- Call transcription and automatic call summaries
- Recordings saved on the Odoo server
- Any other SIP PBX connects to Odoo through the free NEXUSAGE software
- API, AMI and real-time call events for other CRMs
Keep your existing phone lines
Move to IP telephony without giving up your phone lines or analog equipment. FIBERME gateways bring analog, E1 and GSM lines into the system and work with any SIP PBX.
- FXO gateways for analog phone lines
- FXS gateway for analog phones and devices
- E1/T1/J1 gateway for digital trunks
- GSM gateway with 8 SIM slots for 2G, 3G and 4G
- SIP trunks from your provider
- The FCM5404 has 4 FXO and 2 FXS ports built in
What changes for your business
Moving from traditional phone lines to a FIBERME IP phone system, topic by topic.
See the FIBERME system at work
Watch the video, then see what the IP-PBX can do below.
What the IP-PBX can do
Features of the FCM7100 series, with no license fees. Each model's page lists its own features.
Talk to our sales team
Call +1 (703) 228-9737 in the USA or +971 56 1030 272 in the UAE, or email sales@fiberme.com.