Unified Communications Solutions
Unified Communications and Collaboration (UC&C) is not a single product, but a comprehensive set of integrated solutions designed to ensure seamless and secure interaction across various technologies. Organizations implement UC&C to enable near real-time collaboration by bringing together diverse communication tools such as Voice, IP Telephony, Instant Messaging, Desktop Sharing, Presence, Web Conferencing, Audio Conferencing, and Video Conferencing. These tools work in harmony to provide a unified and efficient communication experience, enhancing collaboration and productivity.
Voice Over IP
VoIP, short for “Voice over Internet Protocol,” is also commonly known as “Internet Telephony” or “IP Telephony.” The key feature of VoIP is its ability to transmit voice data over the internet, rather than through traditional phone lines.
VoIP offers a highly cost-effective way to make calls and, despite being a relatively new technology in the communications world, it has quickly gained widespread acceptance globally. Many businesses have already transitioned from traditional “POTS” (Plain Old Telephone Systems) to VoIP, benefiting from its efficiency and reduced costs.
Cost savings
Companies can significantly reduce call costs by utilizing internet-based connections. VoIP and video services transmit digital packets of data over the web, allowing for more affordable international calls. Moreover, unlike traditional fixed-line services, there are no substantial upfront costs associated with VoIP, making it a cost-effective alternative.
Better flexibility
Unlike traditional PSTN or ISDN lines, VoIP provides businesses with significantly greater flexibility. You can quickly adjust the number of channels or users as needed, either increasing or decreasing them with ease. Additionally, you only pay for the services you actually use, making VoIP a highly adaptable and cost-efficient solution.
Mobility
VoIP eliminates the need to be tethered to a specific landline, enabling seamless remote work and supporting global teams. It also offers an ideal solution for the large proportion of deskless employees who work in the field, allowing them to stay connected and productive from anywhere.
Faster deployment
VoIP is user-friendly, quick to install, and cost-effective, making it accessible for businesses of all sizes. Companies can start enjoying its benefits without any upfront investment in line installations or hardware. Many VoIP phones are plug-and-play, ensuring minimal disruption to daily operations and a smooth transition to this technology.
Integration
Integrating FIBERME products with existing software or hardware is straightforward and efficient. FIBERME offers API and AMI tools to facilitate quick and seamless integration. Additionally, SIP, a widely accepted standard protocol, allows for easy integration with any VoIP system using the same protocol.
Rich feature sets
Finally, VoIP integrates seamlessly with various applications on your computer or IP phone, offering more than just voice connectivity. VoIP telephony typically includes features such as video calling, voicemail, click-to-call services on websites, call recording, messaging, and presence information, among other functionalities. This integration enhances your communication experience by providing a comprehensive suite of services.
Video
In the era of UC, the days of assuming that communication belongs solely in the realm of voice is over.
Thanks to digital transformation, the rise of HD video and audio, and an ever-increasing selection of conferencing environments, from virtual meeting rooms to huddle rooms, video is more crucial than ever. However, while it’s fair to say that video gets more attention these days, it’s also worth noting that it’s been a part of the communication conversation for quite some time. In fact, back in 2012, 93% of internal comms professionals already thought video would be critical to communication
Reduces the need for travel
When you can create face-to-face communication using video conferencing and virtual meeting rooms, there’s no need for costly travel. People can attend meetings without ever leaving their office
Increased productivity
Video is naturally immersive, in a world of globally-dispersed teams, video ensures that everyone can be active in the same discussion. What’s more, combine video with conference room systems like digital whiteboards and screen sharing, and you have the perfect set-up for collaboration
Supports humanised remote working
Not only does video calling and conferencing make telecommuting and remote working more effective, but it also ensures that no-one in your dispersed workforce feels out of the loop. Video allows for deeper connections regardless of where call attendees might be, by providing access to non-verbal cues and body language
Messaging
Instant messaging is a common component of the UC experience.
We’re living in an agile world where people need access to information as quickly as possible. Instant messaging facilitates this by allowing people to communicate with each other in real-time, through IM software on the internet.
Way back when IM first began, in the 90s, it was primarily a solution for people who wanted to chat with friends and family over the internet. Today, instant messaging has emerged as a powerful tool for businesses too, and the messaging revolution is growing.
Communication is the heart and soul of any company.
The more we discover new modes of communication that make connecting and collaborating with colleagues easier, the faster a business can grow. For instance, messaging applications today don’t just give you another way to send content to a co-worker. A messaging app provides:
- Real-time communication
- Integration with web and mobile apps
- File-sharing solutions
- Presence features (so you can see who’s online)
- Data recording for information governance
Call Centers
FiberME Call Manger provide all call center features for free for lifetime to build your call center with enterprise features in minuets .
Cloud
We do provide remote connect and cloud service to control your business from anywhere and link all your business without extra connections.