Support

Help with FIBERME IP-PBX systems, IP phones, gateways and headsets, from the support center in New Cairo.

Describe a fault or a question and add files. We answer by email.

Open a ticket

Setup guides for every product and the systems they connect to.

Go to the guides

The latest firmware and release notes, model by model.

Go to downloads

What the warranty covers and how to send a device for repair.

Read the warranty

Your support tickets

Use your FIBERME account, the same one as for the Academy. Every ticket sent from its email appears here.

Sign in Create a free account

Use the email you open your tickets with.

Open a new ticket

Every email about a ticket has a private link that opens it directly.

Urgent and your phone service is down? Call +20 2 2322 6060.