Business phone systems with no license fees
FIBERME builds complete business phone systems: IP-PBXs, IP phones, gateways, headsets, softphone apps and a cloud service for remote work. Every essential feature comes with the system, so there are no license fees, no renewals and no hidden charges.
- Incoming callCustomer on SIP trunk 1
- IVR"Press 1 for sales"
- Sales queue3 agents ready
- AnsweredExt. 204 on an FAP2760 IP phone
Recorded and added to the call report
- Incoming callSaturday, 21:40
- Time conditionOffice closed
- FRC Cloud ServiceSends the call to the on-call team
- AnsweredFree SWING Lite softphone on mobile or PC, from anywhere
No missed customers outside office hours
- Incoming callSupport line
- Call queue2 callers waiting
- FRC CloudAgent working from home
- AnsweredFree SWING Lite softphone on mobile or PC, from anywhere
No VPN, static IP or dynamic DNS needed
- Incoming callGSM line on an FGX4508 gateway
- FRC linkBranch to head office
- Ring groupHead-office reception
- AnsweredExt. 100 on an FAP2733 IP phone
Branches and head office share one phone system
What your business gets
$0
in license fees, renewals and feature add-ons
Every FIBERME IP-PBX comes with its essential business features ready to use. There is nothing to pay up front for them, nothing to renew each year and no hidden charges.
What the features cost you
- IVR, ring groups, voicemail and recording$0
- Call queues, live monitoring and reports$0
- Yearly renewals$0
- SWING Lite softphone apps$0
- FRC remote access, Free plan$0
Feature licenses in total$0
You pay for the hardware. FRC also offers paid plans.
Call center built in
Call queues with automatic call distribution, a live queue view, call monitoring and statistics help a sales desk or support team answer faster.
Work from anywhere
FRC and the free SWING Lite apps put an office extension on a mobile phone, a laptop or a web browser, with no VPN, static IP or dynamic DNS.
Grows with you
Start with 60 users on an FCM5404 and move up to 1,500 users and 175 calls at once on an FCM7115.
Works with what you have
Standard SIP, API and AMI tools, gateways for analog, E1 and GSM lines, and FRC links to PBXs and gateways from other brands.
Calls inside Odoo
The FCM7100 series connects to Odoo ERP out of the box: click to call, caller pop-ups, recordings and call summaries in Odoo.
Support from FIBERME
FIBERME's technical team helps you set up the system and get the most from it.
One system for every way you work
The same FIBERME system serves an office, a call center, a remote team and a business with branches.
Offices and growing businesses
Give every desk a professional extension and every caller a clear way to reach the right person.
- IVR menus with your own voice prompts
- Ring groups, call pickup, paging and intercom
- Office hours and time conditions
- Voicemail, call forwarding and follow-me
- Call recording and call reports
- Auto provisioning for IP phones
- Remote extensions for staff outside the office, through FRC
Call centers and support desks
Handle busy lines with queues, live views and reports that come with the system.
- Call queues with automatic call distribution
- Queue live view and call statistics
- Live call monitoring
- Up to 288 hours of call recording on the FCM7100
- Custom music on hold and queue announcements
- Noise-cancelling headsets for long shifts
- FRC to register remote agents and link branches
Remote and mobile teams
Staff keep their office extension wherever they work, on a mobile phone, a laptop or a web browser.
- Remote extensions through FRC, with no VPN, static IP or dynamic DNS
- SWING Lite for Android, iOS, Windows, Mac and WebRTC (in the web browser)
- Hold, transfer and 3-way conference calls on mobile
- Calls ring even when the app is closed
- Remote management of the IP-PBX
Branches and phone lines
Join offices in different cities and countries into one phone system, and keep the lines you already have.
- Branch PBXs linked over FRC, even from other brands
- FXO gateways for analog phone lines
- FXS gateways and A200 analog phones
- E1 gateway for digital trunks
- GSM gateway for mobile lines
- SIP trunks from your provider
Calls inside your business software
With the FCM7100 series and FRC, Odoo users call, answer and look up customers without leaving Odoo.
- Make, answer and transfer calls from the Odoo dialer
- Click to call any phone number
- Caller details pop up for incoming calls
- Call transcription and automatic call summaries
- Recordings saved on the Odoo server
- API, AMI and call events for other CRMs
The FIBERME range
Seven product families made to work together, from the IP-PBX at the center to the phones, headsets and apps people use every day.
Gateways
Bring analog, E1 and GSM lines into your IP phone system.
IP Phones
From compact desk phones to the FAP2760 enterprise phone, plus WiFi models.
Headsets
HD headsets with noise cancelling for busy offices and call centers.
Analog Phone
The A200, a simple analog phone for office use.
Softphone
SWING Lite, a free softphone for Android, iOS, Windows, Mac and the web browser.
Cloud Service
FRC connects remote users, branches and gateways to your IP-PBX, with a Free plan.
Developed by FIBERME
FIBERME Communications is an American company that develops IP unified communications products. Our R&D team keeps improving the range to meet the changing needs of businesses and the communications industry.
Quality, innovation and reliability guide every product, so organizations around the world can communicate with confidence.
Sell and install FIBERME
Distributors, resellers, system integrators, internet telephony providers and carriers can offer a complete, license-free phone system and open new revenue with FIBERME.
Talk to our sales team
Call +1 (703) 228-9737 in the USA or +971 56 1030 272 in the UAE, or email sales@fiberme.com.