FCH7210
Call Center Headset
HD Voice Quality
3x Mic Array / 99%+ Noice Cancellation
Sleek, contemporary styling that looks as good as it performs.
LED Indecators
FIBERME FCH7210 call center headsets are designed for cost-sensitive customers who still demand professional audio quality, featuring an AI noise-reducing microphone and USB connectivity.
The FCH7210 is a budget-friendly yet finely engineered headset series, ideal for contact centers and corporate users. It delivers HD audio to ensure crystal-clear call quality, so agents and customers enjoy a clean, natural voice experience.
With advanced noise-reduction technology on the microphone, high-quality speakers, lightweight construction, and a modern, stylish design, the FCH7210 is perfectly suited for all-day use and improved productivity in busy work environments. USB connectivity makes it easy to plug and play with PCs and softphones in any modern call center setup.
Smart AI-powered noise blocking for crystal-clear calls in any environment.
The top-of-the-line cardioid AI noise-canceling microphone dramatically suppresses surrounding noise, delivering crystal-clear audio in almost any environment. Using advanced AI algorithms, it continuously analyzes and filters out background sounds such as keyboard clicks, office chatter, air-conditioning noise, and traffic, while preserving the natural tone of your voice.
By intelligently isolating and focusing on the speaker’s voice, the microphone ensures that every word is transmitted with exceptional clarity, even in busy open offices, shared workspaces, or crowded public areas. This means your customers and colleagues hear you—not the noise around you—resulting in fewer misunderstandings and more efficient conversations.
This technology is ideal for business professionals, call centers, remote and hybrid workers, online teachers, and anyone who relies on high-quality voice communication throughout the day. Combined with comfortable ergonomics and high-fidelity speakers, it delivers a premium, interruption-free experience for softphone calls, video meetings, and contact center platforms, making it a powerful choice for organizations that demand consistently superior audio performance.
Premium metal CD-pattern plate with a fresh, modern look.
Designed specifically for business communication and call center environments, the FIBERME FCH7210 Call Center Headsets offer direct USB connectivity for simple, reliable deployment.
These headsets are engineered to meet the high demands of professional use, providing stable performance during long shifts and seamless integration with your existing softphones, IP PBXs, and collaboration platforms. Thanks to their plug‑and‑play USB interface, setup is fast and hassle‑free—just connect and start working without additional drivers or complex configuration.
Whether for daily one‑to‑one business calls, busy helpdesk operations, or high‑volume contact center campaigns, the FCH7210 delivers consistent reliability, clear voice transmission, and superior sound quality, helping agents stay focused and customers enjoy a better communication experience.
Built to last, day after day.
State-of-the-art electronic design and computing technology ensure that the FIBERME FCH7210 Call Center Headsets deliver highly reliable performance, meeting stringent professional standards for stability and consistency. Built with durable, sustainability-focused materials, the FCH7210 is engineered for a long service life, even under intensive daily use in demanding business and call center environments.
This combination of advanced technology and robust construction means the headsets provide not only superior sound quality, but also long-term dependability, reducing replacement cycles and total cost of ownership. As a result, the FCH7210 is a smart, future-proof investment for organizations seeking a professional headset that can stand the test of time.
Quick call control at your fingertips.
Designed for business communication and call center use, the FIBERME FCH7210 Call Center Headsets feature intuitive inline controls for maximum convenience and ease of use. With quick access to essential functions, users can answer and end calls, mute or unmute the microphone, and adjust volume up or down with a simple touch, without interrupting their workflow.
These user-friendly controls make managing calls effortless and efficient, allowing agents to stay focused on the conversation instead of fumbling with software or device settings. Ideal for busy call centers and fast-paced business environments, the inline controller enhances productivity and delivers a smoother, more seamless user experience.
Premium HD audio for crystal-clear, professional calls.
HD sound technology delivers an enhanced audio experience by using a wider frequency range, so you can hear and be heard with outstanding clarity. This high-definition audio captures the finer details of speech, making every conversation more natural and intelligible—especially important in professional environments where clear communication is critical.
Whether you are working in a call center, joining a business meeting, or handling customer calls from a home office, HD sound helps ensure your interactions are smooth, accurate, and effective, reducing misunderstandings and improving overall call quality.
Whole-day comfort & Plug-and-play simplicity
The lightweight construction of the headset delivers all-day comfort, making it easy to wear for long shifts without fatigue. Its ergonomic design distributes pressure evenly and minimizes strain, so users can stay focused on their tasks instead of adjusting their headset.
The headset is also extremely simple to operate, with intuitive controls that make it easy to manage calls and adjust settings on the fly. This combination of comfort and ease of use makes it an ideal choice for professional environments such as call centers, service desks, and busy office teams where reliability and user comfort directly impact productivity.
| Noise Reduction Method | Noise Reduction Method |
| Noise Reduction Depth | Up to 54dB(A) |
| Acoustic Echo Cancellation | Yes |
| Voice Activity Detection | Yes |
| Comfort Noise Generator | Yes |
| Automatic Gain Control | Yes |
| Microphone Array | 3-mic array |
| Audio Quality | Up to 48k/24bit/s |
| Signal to Noise Ratio | 105dB |
| Dynamic Range | 0~105dB |
| Dual Channel Output | Stereo |
| Microphone Direction | Omnidirectional |
| Microphone Type | 1x Analog ECM, 2x Analog MEMS |
| Microphone Sensitivity | -40±2 dBV/Pa (Analog ECM), -38±1 dBV/Pa (Analog MEMS) |
| Microphone Frequency Range | Analog ECM 20Hz-10kHz, Analog MEMS 100-6.3kHz |
| Microphone Bandwidth | Wideband |
| In-line Controls | Answer/End a Call Button (Please check the compatibility list below), Volume Up Button, Volume Down Button, Microphone Mute/Unmute Button |
| Status Indicator | Red LED/no light |
| Function Display | automatically light up red on a call/turn off the red light when ending a call Incoming Call Alert: the red light flashes (Please check the compatibil-ity list below) Manual Mode: support (Press the answer/end calls button to change the status) |
| Speaker Size | 20.0 mm |
| Speaker Sensitivity | 105±2dB SPL @ 1 kHz Speaker Frequency Response Range: 20 Hz-20 kHz |
| Speaker Impedance | 32 Ω, @ 1.0 kHz |
| Speaker Input Power | Max 10 mW |
| Speaker Bandwidth | Wideband |
| Material | ABS/TPE |
| Headset Cable Length | 0.67cm (from Headset to In-line Controls unit) |
| USB Cable Length | 1.2m (from In-line Controls unit to USB-A plug) |
| Color | Black |
| Storage Temperature | -5 °c to +70 °c |
| Operating Temperature | 0 °c to +45 °c |
| Audio Certification | Authoritative certification of CTTL Test Standard: ETSITS103106 |
| Maximum Sound Pressure Level | < 100 dB(A) (meets the EN50332-2:2013 standard) |
| Standard Certification | OS9001/CE/FCC/ROHS |
| USB Plug-and-Unplug Life Test | >5000 times |
| Headband Expansion Life Test | >5000 times |
| Sliding Arm Telescoping Life Test | >2000 times |
| Headband Twist Test | >3000 times |
| Microphone Boom Rotation Test | >3000 times |
| Microphone Boom Bending Test | >3000 times |
| Cable Tension Test | 3KG for 1 minute |
| Cable Swing Test: | ±90 degree swing, weight 200g, ≥ 5000 times |
| Operating System | Windows, Mac OS, Linux |
| Connector | USB-A, compatible with PCs, Laptops, Android phones (Please inquire the sales for compatibility list) |
| Softphones | FIBERME Swing, Teams, Skype4B, Cisco Jabber, Lync, Avaya, 3CX, 8x8, Slack, RingCentral, Circuit by Unify, Counter Path Bria, Zoom etc. |
| Busylight on Earcups | 1.The function of automatically lighting up red when you are on a call is compatible with 2.Incoming calls flash, support Teams (the compatibility list is continuously updating) |
| Answer/End Calls Function | Answer/End Calls&Mute-sync functions support MS Teams/SFB/Bria Solo/Softphone.Pro |